Accident Management

We are able to tailor a dedicated accident management programme to your specification in order to enhance your service offering to your customers. 

The key features of an accident management programme could include: 

  • Dedicated 0800 telephone number
  • 24/7 service provision
  • 24 hour roadside accident recovery service
  • Nationwide network of repairers¬†

Like many Credit Hire Organisations, Accident Management businesses, and Insurers we pass information relating to claims to the Netfoil database (Netfoil) operated by Hill Dickinson LLP. The aim is to help us check information provided and also to prevent fraudulent claims. We will pass information relating to all incidents Hill Dickinson LLP for analysis as part of its counter fraud claims screening business. In dealing with any incident we may search Netfoil. Netfoil is also accessible by other clients of Hill Dickinson LLP and third parties with whom Hill Dickinson LLP contracts, other providers of data to Netfoil and the insurance industry in general for the purposes of fraud identification, prevention, detection and management and other associated law enforcement purposes

We may monitor and record all calls for quality and training purposes, and we may use such information in the management of your claim.